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Frequently Asked Questions

7cb FAQ — All your questions, answered right here

Every question you might have about 7cb — registration, login, deposits, bonuses, games, or withdrawals — is answered clearly and in detail on this FAQ page, all in one place.

Registration & Login
Deposits & Withdrawals
Bonuses & Promotions
Games & Betting
Security & Account
Mobile App
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7cb FAQ Categories

Select the category your question falls under and get an instant answer.

Registration & Account

Learn everything about creating an account on 7cb — what information you need, the age requirement, and how to complete account verification.

Deposits & Withdrawals

Learn how to deposit and withdraw via Mobile Banking, Nagad, Rocket, or bank transfer — including minimum and maximum limits.

Bonuses & Promotions

How the welcome bonus, daily cashback, free spins, and referral program work, and how to redeem them.

Games & Betting

What games are available, how to place live bets, what the minimum bet is, and how winnings are paid out.

Security & Privacy

How secure your account and personal information is, and how to change your password and enable two-factor authentication.

Mobile App & Downloads

How to download the 7cb app, which devices it supports, what to do if installation fails, and what features the app offers.

Account Deposit Bonus Games Security App
Registration & Account

To open an account on 7cb, you need an active Bangladeshi mobile number and a strong password. Registration is completely free and takes just 2 minutes. You must be at least 18 years old.

Each mobile number can only be used to create one account. If the same person opens multiple accounts, both may be suspended and all bonuses will be forfeited.

After registration, an OTP will be sent to your mobile number. Enter the OTP to verify your account and you're all set. Additional identity verification may be required for large withdrawals.

On the login page, click "Forgot your password?" An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes just 2-3 minutes.

If your account has been suspended, contact the 7cb support team. Email us at [email protected] or reach out via live chat. Let us know the issue and we'll work to resolve it quickly.
Deposits & Withdrawals

You can deposit on 7cb via Mobile Banking, Nagad, Rocket, USDT (crypto), and direct bank transfer. Mobile banking methods are the fastest, with funds typically credited within 5 minutes.

The minimum deposit on 7cb is BDT 300, while the maximum varies depending on the payment method. Mobile Banking and Nagad may have their own transfer limits, so for larger deposits, bank transfer is the recommended option.

Withdrawal requests are usually processed within 12 to 24 hours. Mobile banking withdrawals tend to be faster. For larger amounts, processing is completed after identity verification.

If your deposit hasn't appeared in your account within 15 minutes, take a screenshot of the transaction and contact live chat support. The support team will resolve the issue promptly.
Bonuses & Promotions

After your first deposit as a new member, the welcome bonus is added to your account automatically. If a bonus code applies at registration, make sure to enter it. The bonus amount depends on the size of your first deposit.

Each bonus comes with specific wagering requirements. Typically, you need to place bets totalling a set multiple of the bonus amount. Full terms and conditions are detailed on the promotions page. Bonus balances cannot be withdrawn until all requirements have been met.

The daily bonus becomes available each time you log in. Go to the Promotions or Bonus section of your account and click the "Collect" button. If you don't collect within the allotted time each day, the bonus will expire.

When someone registers using your referral link or code and makes their first deposit, you earn a referral bonus. You can find your personal code in the referral section of your account.
Games & Betting

7cb offers slots, Live Casino, bingo, Sports Betting (including cricket, football, tennis, and more), crash games, and much more. The total game library runs into the thousands, with new titles added regularly.

The minimum bet for live betting on 7cb generally starts at BDT 50, though limits may vary by event and market. Betting limits are displayed on screen before the game begins.

7cb's system automatically saves your game state. Once your connection is restored and you rejoin, you can pick up right where you left off. In slots, the result of the spin that was interrupted is calculated automatically.

7cb offers more than 20 cricket betting markets, including match winner, toss, first wicket, top batter, total runs, and over/under. You can bet on both international and domestic tournaments.
Security & Privacy

All data on 7cb is protected with 256-bit SSL encryption. Your personal information is never shared with third parties, and payment details are stored on separate encrypted servers.

Go to Account Settings and find the 2FA option under the "Security" section. You can enable 2FA using a mobile OTP or an authenticator app. Once active, every login will require an additional verification step.

Yes, 7cb's security system sends an alert to your mobile whenever it detects unusual login activity. Any attempt to log in from a new device or unfamiliar location requires OTP verification before access is granted.

Yes, as part of responsible gaming, you can temporarily or permanently close your account at any time. You can activate self-exclusion or a cooling-off period directly from your settings.
Mobile App & Downloads

The 7cb app is available directly from the official website's download page. Download the APK file for your Android device. Before installing, enable "Install from unknown sources" in your phone's settings.

The 7cb app runs on all devices with Android 5.0 or above. iOS users can access the mobile website via Safari for an experience that mirrors the app.

If the 7cb app won't install, follow the steps below:
  • Go to your phone's Settings → Security → enable "Install from unknown sources".
  • Open the downloaded APK file from your file manager.
  • Make sure you have enough storage space available.
  • If you have any issues, contact us via live chat.

Yes, the 7cb mobile app gives you access to everything on the website — games, betting, deposits, withdrawals, bonuses, and more. On top of that, the app offers push notifications, biometric login, and faster loading.

About the 7cb FAQ

7cb is one of Bangladesh's most popular online gaming and betting platforms. Thousands of Bangladeshi players enjoy their favourite games and Sports Betting on 7cb every day. This FAQ page is designed to help both new and existing members quickly find solutions to any issue.

Signing up on 7cb is quick and straightforward — all you need is a mobile number and password, and your account is ready in two minutes. Your first deposit comes with a welcome bonus to help you get started right away. 7cb's bonus policy is fully transparent, with the terms of every bonus clearly listed on the promotions page.

Deposits and withdrawals are a common concern, and 7cb makes both straightforward. You can deposit via Mobile Banking, Nagad, or Rocket in just a few minutes. Withdrawals are equally fast — funds are typically transferred to your mobile banking account within 12 to 24 hours. 7cb is committed to safe, on-time payments every time.

When it comes to games, 7cb has it all — from slots and Live Casino to bingo, cricket betting, and football betting. The Live Casino lets you play in real time with actual dealers, making for a truly immersive experience. The bingo section hosts regular tournaments where players can compete for big prizes.

7cb takes security seriously. Every account is protected through SSL encryption, two-factor authentication, and 24/7 security monitoring. If this FAQ doesn't answer your question, reach out via live chat — the support team is always there for you.

Please note: 7cb is an entertainment platform. Please play responsibly and stay within your budget. This platform is not intended for anyone under 18.

Contact Support

If you can't find your answer in this FAQ, our 24/7 English support team is ready to help.

Live Chat
The fastest way to get help — you'll typically get a response within 2 minutes.
Email Support
[email protected] — email us for detailed issues.
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Safe Gaming Tips
  • Set a budget before you play.
  • Don't chase losses with bigger bets.
  • Take Regular Breaks
  • Use self-exclusion when you need it.

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